🌀 Refund & Returns Policy

Last updated: 13/04/2019

At Krikisa.store, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

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✅ 14-Day Return Guarantee

You have 14 days from the date of delivery to request a return or exchange.

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📦 Return Eligibility

To be eligible for a return:

• Item must be unused, unwashed, and in original condition
• Must include original packaging (if applicable)
• Proof of purchase or order confirmation is required

Note: Personalized or final-sale items are non-refundable unless defective.

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💸 Refund Process

1. Contact us at returns@krikisa.store with your order number and reason for return.
2. We’ll provide return instructions and shipping details.
3. Once we receive and inspect the item, we’ll notify you of approval.
4. If approved, your refund will be processed to your original payment method within 5–7 business days.

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🔁 Exchanges

If you received a defective or incorrect item, we’ll gladly replace it at no extra cost.
Contact us within 7 days of delivery.

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🚚 Return Shipping

• If the return is due to our error (wrong or defective item), we’ll cover return shipping.
• For other reasons (change of mind, wrong size/color), you’ll be responsible for return shipping.

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❓ Questions?

Reach out to us anytime at support@krikisa.store – we’re here to help.